Personalization Codification Policy

1. Modifications after Order Confirmation:

• Not Authorized: After order confirmation, no changes to the customization of shirts or kits will be accepted.

2. Specific Conditions:

• Order Confirmation Deadline: Changes to customization will only be considered before the final order confirmation.
• Understanding the Policy: Customers are informed of this policy during the purchase process, ensuring their understanding and acceptance.

3. Exceptions:

• Production Errors: In the event of errors made by the production team, it will be possible to correct the customization according to the original order.
• Shipping Damage: If the shirt arrives damaged during shipping, it will be allowed to replace it, maintaining the original customization, if applicable.

4. Communication and Transparency:

• Prior Information: Customers are clearly informed of customization modification policies before finalizing their purchase.
• Clarity in Descriptions: Detailed descriptions of customized products are provided to avoid any confusion or unmet expectations.

5. Responsibility:

• Customer Responsibility: Customers are responsible for carefully reviewing customization information before confirming their order.
• Customer Support: The customer support team is available to answer questions and offer assistance before order confirmation.

6. Policy Notice:

• Disclosure: This policy is disclosed on the company's communication channels, including the website, transactional emails, and marketing materials, ensuring that customers are aware of the applicable terms.

7. Policy Revisions:

• Updates: This policy may be revised and updated as necessary to reflect changes in business practices or regulatory requirements.

By following this policy, we aim to ensure a transparent and satisfactory experience for our customers, maintaining consistent standards of quality and service.

Thank you for choosing Game Day!